Customer Ratings & Reviews for James L Smith Insurance Agency
We used JLS Ins for our homeowners. Patrice Hart was extremely knowledgeable, efficient and informative, always available to answer any questions and provided us with incredible savings. I would highly recommend her services to anyone!
We have used the Smith Agency for years. Patrice Hart has recently been particularly helpful in dealing with our teen drivers. We have a plan that helps us to monitor our teen drivers while providing incentives for them to be safer drivers. Patrice is professional, quick to return emails, and a pleasure to work with.
Excellent customer service. On the individual side, Patrice got me great rates on both homeowners and auto insurance, with excellent coverage. We also insured the employees in my medical practice through James L. Smith Insurance. Dan was great in helping us to decide among the best health insurance plans in the Pittsburgh area, which change quite a bit year to year. Would recommend without reservation.
We have had our home insurance with James L Smith Ins for years. More recently, Patrice Hart added our auto insurance. She spent the time to provide us with a plan that is thorough and the savings she was able to offer - bonus! Shout-out to their customer service - always there for me in a pinch. I highly recommend!!
Fantastic and attentive service from very kind, professional individuals.
Dan Smith and his team provide excellent service for my personal and business insurance needs, including the insurance need for the Pittsburgh Wrestling Classic. to rent the Pitt Field House.
I have been a customer of James L Smith Insurance Company for 15+ years and Dan is amazing and cares about hue clients! Not only does he make me feel like he truly cares but his whole staff is extremely helpful and nice. Thanks Dan and Samantha for all you do!!
Samantha was extremely professional and helpful. Thank you for such great customer service and making our insurance purchase easy and affordable!
Samantha Curran is highly professional and I would recommend her to anyone.
I've been a customer for 35 years. I would not go anywhere else! Excellent service!
Our company has worked with the Smith Agency for more than 40 years. We have pretty complex insurance requirements and Dan and his team do whatever is necessary to make sure we are able to meet those obligations. They have always provided excellent service and we wouldn't consider changing agencies
I have never been more grateful for the personal attention and services of the Smith Agency. Having three children enter adulthood recently The Smith agency has been dedicated to taking care of our family's insurance needs and is now helping our children navigate the complexities of the insurance world. Whether we need home, auto, or renters insurance they have been fantastic partners in tailoring coverage for our specific needs
The team at the Smith Agency is second to none and I would highly recommend them for all your insurance needs.
Patrice, from the Smith Agency, was so easy to work with. She was very accommodating to the insurance needs for our family and very informative in regards to my questions. Not only did Patrice provide an exceptional package that will save us money, but did so in a timely and professional manner. We are very happy customers.
Mary Grace Rodgers
After an initial glitch of a person not responding, I was put in touch with Samantha Curran who found better more reasonable policies to fit my needs. She was efficient, explained everything well and thoroughly. Paperwork submitted quickly. Thanks Samantha!
They always provide excellent and responsive customer service! Everyone is very knowledgeable and provides help for all of your insurance needs.
I'm new to the Smith Insurance Agency, everything went smoothly with the transition and experienced wonderful customer service. I highly recommend them.
I have worked with Patrice Hart for my insurance needs for years. She has always been helpful, responsive and provides me with choices and more importantly a solid recommendation. Patrice is a true professional.
I just wanted to drop you a line to say thank you for the great service you provide the carpenters with. You are always available to answer questions, 24/7 if needed. Your timeliness in processing claims is appreciated. We know we can count on you to look after all our insurance needs. Again thank you for growing with us.
Greater Pennsylvania Regional
Council of Carpenters
Gloria Roman, Keystone Mountain Lakes Regional Council Of Carpenters, Pittsburgh, PA
The James Smith Insurance Agency has provided the Palm Beach Kennel Club with insurance for over 25 years. They always provide us with coverage and costs that are the most competitive in the market.
In years past, anytime we have had a loss situation they are at our disposal any time or day. They have flown in after hurricanes, when travel was almost impossible. They assist us with audits and building inspections whenever required.
It is a great pleasure to work with all the staff at Smith Insurance.
Renee Lampman, Palm Beach Kennel Club, West Palm Beach, FL
James L. Smith Insurance has been handling our insurance for the past 15 years. We have had nothing but positive experiences with the agency.
In 2004, our business was flooded from the aftermath of Hurricane Ivan. Two representatives from Smith Insurance arrived the next day to assist with the claims and cleanup. The assurance that we have all the right coverage is invaluable. James L. Smith Agency looks after our best interest. We could not ask for higher quality of service.
Judy Racioppo, Shawrose Construction Co., Coraopolis, PA
We are very happy with you guys. Your agency has been thorough, honest, and has saved us money. I think its as simple as that.
Michael Desimone, Diesel Nightclub, Pittsburgh, PA